BOOKING TERMS AND CONDITIONS BOOKING AND CONFIRMATION
The lead named making the reservation with us enters a binding contract that will come into existence when we dispatch a confirmation account to you. Your contract with us is governed by English Law and is subject to the exclusive jurisdiction of the courts of England and Wales. In all cases the lead named member accepts these booking conditions not only for him/her self but does so on behalf of and with the consent of all persons included in the reservation and is therefore presumed to have assumed their liabilities and responsibilities in the terms thereof. And agrees to keep all members of the party informed of all matters relating to the reservation. The booking conditions still apply for all types of reservation methods, e.g. booking by telephone, Email or facsimile. To comply with Florida State Law a completed booking form must be returned to Mr. K. E. Jones showing the total number of persons to reside in the property. FLIGHTS/CAR HIRE/ TRAVEL INSURANCE are subject to the terms & conditions of the ATOL / ABTA holder with whom they are booked, details will be supplied by them.
DEPOSIT/BALANCE PAYMENT PROCEDURES
A deposit payment must be made, to secure your reservation. A deposit of £50.00/$100 per week reserved is payable within 7 days of any enquiry, verbal or written. This deposit forms part of the total cost and is not refundable or transferable. The balance of the cost of your reservation will become due 8 weeks before your arrival date. For reservations made less than 8 weeks of your arrival date the full hiring charge becomes due immediately. We will send you a reminder of balances due. Failure to pay the balance when due will entitle us to cancel your reservation, but you will still remain liable to pay us an amount equivalent to the balance which was payable on your reservation. Balances can be paid by personal cheque, money order, travellers cheques or bankers draft.
TERMS
The accommodation is reserved exclusively for you and your party named on the booking form, the accommodation cannot be sub-let or assigned. No other persons may use the accommodation. Pets are not allowed unless by prior arrangement. The time of take-over is 4.00pm local time, on the day of your arrival. You must vacate the villa by 11.00am local time on the day of your departure, to allow access for the cleaners. Failure to vacate at that time may render you liable to incur charges equivalent to one days accommodation cost, also charges will be levied for every day thereafter including any other expenses incurred by the management company & the owners in the process of eviction.
SECURITY OF PROPERTY AND ITS CONTENTS
The home must be made available for inspection at any reasonable time for the homeowners Management Company. You will be required to cover the cost of any breakages/damage or loss to the property and will be expected to keep the property in a clean and habitable state. If the property requires excess cleaning then you will be billed for the amount deemed necessary by the homeowners Management Company.
CANCELLATION or AMENDMENTS BY YOU
If you are compelled to cancel your reservation, you should inform us by telephone and immediately confirm your cancellation to us in writing. In this event if you cancel your reservation within 8 weeks of your arrival date, there will be (NO refund). Cancellation by you up to 8 weeks prior to arrival then deposit becomes forfeit.
CANCELLATION BY US THE OWNERS
In the event of circumstances beyond our control requiring us to cancel a reservation i.e. including Acts of God, civil disturbances, riots, flood, drought, fire and legislation, only repayment in full of any Monies paid in respect of the reservation will be made. We will do everything in our power to find suitable alternative accommodation through the US Management Companies, however we can accept no liability whatsoever in respect of any loss or damage sustained by the hirer in these circumstances. This does not affect your statutory rights as a consumer.
INSURANCE
To comply with EC Regulations and for your own protection all clients must have personal and cancellation insurance protection. It is a condition of our accepting your reservation that you have adequate insurance cover to include the cost of the accommodation reserved with us.
LIABILITY
We cannot accept any liability for any injury sustained by or to you or any other visitor to the Condominium or swimming pool, unless we the owners are proved to be negligent. Nor for the loss or damage however caused to any property or possessions brought into the premises reserved. Without any restriction we will not be liable for any loss or damage arising in connection with your stay in the condominium caused by any matter outside our reasonable control, including Acts of God, war, civil disturbances, strikes or other industrial action, closure of airports, weather conditions, failure of public supplies such as water supply, sewerage, electricity or air conditioning. Nor for the consequences of the actions or omissions of persons who may control or supply main services, or any actions taken in the vicinity of the property reserved, by any authority over which there is no control. This does not affect your statutory rights as a consumer.
COMPLAINTS
The Management Company who look after the property will always do its best to ensure that the condominium is clean upon arrival of our guests. It is essential, however, that any defect, shortage, or complaint is reported to them immediately in order that the problem can be resolved as soon as is possible. Should any problem arise while you are there with the above, we would appreciate being advised by you immediately and upon your return in order that we can follow this up with the Management Company.